Healthcare Visitor Management System for Secure Hospital Operations
Health systems function under a strict set of regulations, including the laws that govern their operations, in addition to other statutes. A facility compliance with federal and state statutes is essential for the success of the hospital as a business, as well as for maintaining effective relationships among the health system, the patients who receive care from it, and other stakeholders.
Manual systems for managing the movements of patients’ families, vendors, and contractors are impractical today; thus, a healthcare facility's visitor check-in system should provide an integrated visitor management solution that provides secure, prompt, and compliant visitor handling throughout the various healthcare systems/locations.
What is a Healthcare Visitor Management System?
The digital platform of a Healthcare Visitor Management System is used to manage visitor registration, monitor and control visitor access to hospitals and other medical facilities.
The system tracks all medical facility visitors and verifies and monitors them in real time and also includes features such as a Patient Visitor Tracking System and HIPAA Compliant Visitor Management, both of which safeguard access to patient data.
The Visitor Management System is a key component of the Hospital Security Management System that contributes to the overall security and compliance of healthcare operations.
Key Features
Digital healthcare visitor check-in for fast check-in / registration
Track your visitors in real-time at any medical facility location
Screening visitors for watch lists or background checks
Track patient visitors with limits
Visitor management that is HIPAA-compliant utilizing data masking
Interfaces to multiple EHR systems (EPIC, CERNER via HL7 interfacing)
Integration with weapon detection systems at entrances for necessary security and compliance with AB 2975
Automated alerts and emergency notifications
RFID badge system and controlled access at an entry point
Communications with visitors using SMS or e-mail
Benefits
1. Increased Patient Safety
Controlled Access, Screening, and Monitoring reduce the risk of harm and increase the amount of safety within the hospital.
2. Robust Compliance Support
Provides Compliance for Visitors in Health Care with HIPAA Compliant Processes and Audit-Ready Logs.
3. Enhanced Visitor Experience
Visitor Check-in System provides an easy and efficient way to check in visitors, therefore reducing waiting time and simplifying their entry into the facility.
4. Real-Time Visibility of Visitors
Using Medical Facility Visitor Tracking tools, staff can monitor visitors when they arrive at the facility.
5. Increased Operational Efficiency
Automating processes eliminate much of the manual workload on the Front Desk and increase the efficiency of front desk operations.
How It Works
Pre-Registration: Visitors will use an online registration system prior to coming to the hospital.
Check-In: Visitors can quickly check-in to the hospital using kiosks or mobile devices.
Verification/Security: Screening for the visitor's identity and watchlists is done through the system.
Badges: RFID-enabled badges will be issued to visitors to provide them with controlled access to the hospital.
Patient Visitor Tracking System: It will track the movement of each visitor throughout the hospital.
Check Out/Log: Visitors will check out of the hospital, and their data will be recorded to ensure compliance is met.
Use Cases
1. Facilities
Secure, compliant, and efficient access for high traffic at all times.
2. Institutions
One central Hospital Security Management System for multiple-site facilities.
3. Emergency Rooms
Real-time alerting gives you control of visitor access in urgent circumstances.
4. Rehabilitation
Keep your vulnerable residents safe by monitoring visitors.
5. Security Risk Areas
Restrict access to sensitive areas with comprehensive screening procedures and a HIPAA compliant visitor management system.
FAQs
The system that allows a facility (hospital) to manage visitor access, visitor tracking, and overall visitor compliance while they are at the facility.
The system verifies visitor identities and credentials, tracks visitor movements while they are at the facility, and can deny unauthorized visitor access.
Yes. The system is designed to protect patient data and ensure compliance with applicable healthcare laws and regulations.
Yes. The system interfaces with major EHR systems such as EPIC, CERNER, and other healthcare platforms.
Yes. The system can provide notifications and alerts to facilitate a rapid response during emergencies.